Session Creation Problems on Regional Nodes
Incident Report for Surfly
Resolved
Incident has been resolved and all services are up and running at full capacity again.
Posted May 30, 2020 - 22:15 CEST
Monitoring
Failover completed, services are up again and we are working hard to restore full operation perforamnce.
Posted May 30, 2020 - 14:17 CEST
Identified
A connectivity issue at the regional node seems to be the problem. Falling over to a backup server.
Posted May 30, 2020 - 14:15 CEST
Investigating
Some clients report issue's with creating new sessions - we are investigating the issue.
Posted May 30, 2020 - 12:45 CEST
This incident affected: General Service Availability and Regional Service Availability (Surfly Singapore).