Surfly Public Cloud
All Systems Operational
General Service Availability ? Operational
90 days ago
100.0 % uptime
Today
Regional Service Availability Operational
90 days ago
99.97 % uptime
Today
Surfly Europe Operational
90 days ago
99.81 % uptime
Today
Surfly Canada Operational
90 days ago
99.99 % uptime
Today
Surfly US East Operational
90 days ago
99.99 % uptime
Today
Surfly US West Operational
90 days ago
99.99 % uptime
Today
Surfly Japan Operational
90 days ago
100.0 % uptime
Today
Surfly Singapore Operational
90 days ago
100.0 % uptime
Today
Surlfy Australia Operational
90 days ago
100.0 % uptime
Today
Surfly India Operational
90 days ago
100.0 % uptime
Today
Videochat Operational
90 days ago
100.0 % uptime
Today
Videochat API Operational
90 days ago
100.0 % uptime
Today
Videochat Media Routing Operational
90 days ago
100.0 % uptime
Today
Mail Processing Operational
90 days ago
100.0 % uptime
Today
Mandrill Global Operational
90 days ago
100.0 % uptime
Today
Mandrill US East Operational
90 days ago
100.0 % uptime
Today
Mandrill US West Operational
90 days ago
100.0 % uptime
Today
Mandrill EU Operational
90 days ago
100.0 % uptime
Today
Support & Documentation Operational
90 days ago
99.96 % uptime
Today
Intercom APIs Operational
90 days ago
100.0 % uptime
Today
Slack Messaging Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
99.88 % uptime
Today
Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 18, 2022

No incidents reported today.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022
Resolved - Clear event for prod-cobro-ocau (103.101.129.163); Ping (103.101.129.163): Host unreachable
Jan 9, 06:58 CET
Identified - Outage event for prod-cobro-ocau (103.101.129.163); Ping (103.101.129.163): Host unreachable
Jan 9, 06:57 CET
Resolved - Clear event for prod-cobro-ocau (103.101.129.163); HTTPS (103.101.129.163): timeout: timed out, Ping (103.101.129.163): Host unreachable
Jan 9, 06:57 CET
Identified - Outage event for prod-cobro-ocau (103.101.129.163); Ping (103.101.129.163): Host unreachable
Jan 9, 06:53 CET
Resolved - Clear event for prod-cobro-ocau (103.101.129.163); HTTPS (103.101.129.163): timeout: timed out, HTTP (103.101.129.163): timeout: timed out
Jan 9, 06:27 CET
Identified - Outage event for prod-cobro-ocau (103.101.129.163); HTTP (103.101.129.163): timeout: timed out
Jan 9, 06:26 CET
Jan 8, 2022

No incidents reported.

Jan 7, 2022
Resolved - This incident has been resolved.
Jan 7, 11:36 CET
Update - Cobrowsing Services are up (not affected at all), only the website www.surfly.com is down. APIs are working. Users should use URL app.surfly.com to access the app. directly and not go through www.surfly.com
Jan 7, 11:21 CET
Update - We are continuing to work on a fix for this issue.
Jan 7, 11:03 CET
Update - We are continuing to work on a fix for this issue.
Jan 7, 11:01 CET
Identified - Outage event for website (www.surfly.com); Cobrowsing remains unaffected.
Jan 7, 10:41 CET
Jan 6, 2022

No incidents reported.

Jan 5, 2022
Resolved - Clear event for prod-cobro-neca (198.27.75.158); Ping (198.27.75.158): Host unreachable
Jan 5, 11:20 CET
Identified - Outage event for prod-cobro-neca (198.27.75.158); Ping (198.27.75.158): Host unreachable
Jan 5, 11:19 CET
Jan 4, 2022

No incidents reported.